Please take a few minutes to familiarize yourself with the required travel documents. The requirements described below are required by government regulations and policies. They are subject to change without notice.
The Cruise Line strongly recommends that all guests travel with a passport that is valid for at least 6 months beyond the end of the cruise.
Click Here for all travel document requirements
The safety and security of our guests and crew is our highest priority and fundamental to our operations. Our marine safety record over our 42-year history clearly illustrates our commitment to the safety of the millions of guests and crew that sail on our ships. The measures we take in the interest of safety are many, with our ships often exceeding what is required by regulatory authorities – these are all part of our ongoing commitment to innovation and continuous improvement in every aspect of our business.
Click Here for all Cruise Line Safety & Security Regulations.
For additional assistance, feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. They will be glad to respond to your concerns. Our CROs are available at all U.S ports of departure and ships.
Click Here to see how we can accommodate your special needs.
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TEMPTATION CRUISES:
Calle Sierra entre Andador y Avenida Coba,
SM 03, MZ 09, lote 17-01,
Cancun, Quintana Roo,
C.P. 77500
Mexico
Ph: +52 998 193 2221
CALL TOLL FREE NUMBERS:
USA & CAN: 1 888 299 7705
MEX: 01 800 215 1000
GBR: 08 000 843 496
ESP: 800 080 037
DEU: 032 214 219 683
Call Center: +52 998 193 2389
PREMIER MEMBERS:
All current Premier Members
please dial:
Toll Free USA-CANADA:
1 855 556 1632 option 1 then 4
From Mexico:
01 800 509 3040 option 1 then 4
Direct Number
998 193 2221 option 1
When booking through a third-party, be sure to look for the Original Group Certified Partner’s Badge. This badge is given to certified business partners that officially represent our company, inspiring confidence in the product you are purchasing.
